Effective date: 13 October 2025
This Privacy Policy describes how Elliword OÜ (“we”, “us”, or “our”) collects, uses, and shares personal information when you use the Gliim mobile application (the “App”).
1. Who we are
- Company: Elliword OÜ
- App: Gliim (package name:
com.getweys.gliim) - Contact: info@elliword.com
2. What data we collect
Depending on your permissions and use of the App, we may collect and process the following types of personal and technical data:
- Location data (approximate and/or precise), collected only with your consent, to enable the core features of the App.
- Phone number, used for account identification and communication within the App.
- Identity verification data (e.g., ID document or equivalent), collected during user verification to ensure safety and authenticity.
- App diagnostics and crash logs (e.g., error codes, stack traces) to fix bugs and improve performance.
- Basic device information (e.g., operating system version, device model).
- App interaction data (e.g., screens visited, session duration).
We do not collect biometric data or sensitive personal data beyond what is required for user verification.
3. How we use the data
We use the collected data to:
- Provide and enable the App’s core functionality (including location-based services and user verification)
- Improve performance and fix technical issues
- Communicate with users about account-related actions or alerts
- Comply with legal obligations and ensure user safety
We do not sell personal data and we do not use personal data for advertising purposes.
4. Legal bases (GDPR / EEA)
Where applicable, our legal bases for processing include:
- Consent (e.g., for location access and document upload)
- Contractual necessity (e.g., phone number used to create and manage accounts)
- Legitimate interests (e.g., diagnostics, security, fraud prevention)
- Legal obligations (e.g., identity verification required by law or safety standards)
You can withdraw location permissions at any time in your device settings. However, some features of the App may not work without this access.
5. Data sharing
We may share data with trusted third-party service providers only as strictly necessary to operate and secure the App. This includes:
- Cloud hosting and storage providers (for securely storing user and verification data)
- Analytics and crash reporting services (for debugging and improving stability)
- Identity verification partners (if applicable, to validate documents)
All third-party providers are bound by contractual agreements to process data in compliance with GDPR and applicable privacy laws.
6. Data retention
- Location data is stored only as long as necessary to provide location-based services and then deleted or anonymized.
- Phone number and identity verification data are retained only for as long as needed to maintain a valid user account or to comply with legal requirements.
- Technical and diagnostic data are kept for troubleshooting and improvement, then deleted or anonymized.
7. User rights (GDPR / EEA)
If you are located in the EEA or UK, you have the right to:
- Access, correct, or delete your personal data
- Restrict or object to processing
- Withdraw consent at any time (e.g., for location access)
- Request data portability
To exercise these rights, contact us at info@elliword.com.
8. Children’s privacy
The App is not intended for children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal data from children.
9. International transfers
If your data is processed outside of your country, we apply appropriate safeguards as required by applicable law.
10. Changes to this policy
We may update this Privacy Policy from time to time. Any updates will be posted at https://elliword.com/privacy-policy with a new “Effective date.”
11. Contact us
For questions or requests about this Privacy Policy, contact:
Elliword OÜ
Email: info@elliword.com
Website: https://elliword.com